Using a rental car can feel complicated at first, but Rentnow makes it easy and straightforward. In this guide we go through, step by step, how renting a car in Helsinki and the surrounding area works when you do it for the first time.
Think about what you need before renting
Before you start the booking, consider:
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What do you need the car for? City driving, a weekend trip or a move?
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Which car suits you best? A small city car, a roomy family car, a van or an electric car?
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How long do you need the car for? A short rental for a couple of hours, or an agreement covering several days?
Once you know these, choosing a car is much easier.
Renting from Rentnow for the first time – step by step
If you are renting a car for the first time, Rentnow makes the process quick and easy. Follow these steps and book a car safely in a few minutes:
- Choose the pick-up location and the return date, and enter a discount code if you have one.
The pick-up location can be, for example, Helsinki, Pasila, Pasila railway station, Holiday Inn Helsinki, Original Sokos Hotel Tripla or Scandic Hotel Pasila
or another nearby hotel or location. If needed, we can deliver the car personally to an agreed hotel. - Browse the range and choose a suitable car. Take note of the daily mileage limit and make sure the car matches what you need – whether that is city driving, a work trip or a weekend away.
- Choose the excess level that suits you and add any extras you need. That way your trip is comfortable and safe.
- Enter your personal and driving licence details carefully so that the booking is confirmed quickly and collecting the car runs without delays.
- Accept the rental terms and complete the booking. You will receive an email confirmation with all the details of your booking.
Browse the rental cars – start by choosing a pick-up location
Tips for first-timers
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Check the condition of the car at pick-up and photograph any scratches.
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Note the fuel level and the return instructions so that the return runs without problems.
With these steps your first car rental will go easily and with confidence. Rentnow offers flexible service, competitive prices and, if needed, personal delivery of the car to a nearby hotel.
Collect the car and check it
On the day you collect the car:
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Arrive at the pick-up point at the agreed time. This matters, because the rental company’s staff are often out and not always at the office, so it is important to keep to the agreed pick-up time. Always call if something unexpected comes up.
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Check the condition of the car: photographs are a good way to document any scratches.
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Make sure you have a valid driving licence and your payment or booking confirmation with you.
Our staff will also give you a short briefing on using the car if you need one.
Drive and enjoy the trip
Now you are ready to go. Remember to follow the traffic rules, drive safely and enjoy the journey. If anything about the car comes up, Rentnow’s customer service is there to help.
Return the car as agreed
Returning the car is as easy as collecting it:
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Bring the car to the agreed return point.
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Check that the fuel level and the condition of the car match the rental terms.
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Our staff check the car, the fuel level and that no damage has occurred.
Tips for a first-time renter
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Read the rental terms carefully. That way you know what is included in the price and what the extras cost.
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Check for discounts and offers. Rentnow sometimes has discount codes that save you money on the rental.
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Book early. The most popular cars, especially for weekends and holiday periods, can run out quickly.
A rental car makes getting around easy and flexible, and with Rentnow a first rental goes smoothly. Once you know what you need, booking takes a few minutes and you can enjoy the journey safely and affordably.
How to find us
- 0400 152 520
- Ratapihantie 11, 00520 Helsinki
Our office is at Ratapihantie 11, 00520 Helsinki. When you arrive, the entrance is on the Ratapihantie side. The office is immediately on the right after the entrance. Pick-up and return also work smoothly in the evenings and at weekends – you will get the details when you book.
See more detailed information and photos here.
Please note: we are often out and about and not always at the office, so call before visiting.
